You can contact us or your service vendor to find out how to get your most updated IP address.
You can contact us or your service vendor to find out how to get your most updated IP address.
If you are using Hikvision's CCTV camera systems, such as IP Camera, NVR, Turbo HD Cameras, etc, you are using either Hikvision iVMS-4500 or Hik-Connect app on your mobile phone.
This guide focuses on teaching you how to use the Hikvision devices on the Hik-Connect mobile app on iPhones and Android mobile phones. We are using iPhone as an illustration, the steps are similar on the Android phones.
If you want to find out how to access to Hikvion DVR/NVR/IP Camera from PC, please refer to How to Use Hikvision iVMS-4200 on PC
If you want to use Hikvision iVMS-4500 on iPhone and Android Phones, this is the step-by-step guide: How to Use iVMS-4500 on iOS and Android
If you are using Dahua's CCTV Camera systems, you will find this useful: How to Use Dahua iDMSS on iPhone & Dahua gDMSS on Android Phone
The Hik-connect app is from Hikvision, which is developed to connect Hikvision's IP Cameras, NVRs, Turbo DVRs, etc to your iOS and Android mobile Phones. It allows users to live view and replay Hikvision's devices remotely. In addition, with the latest update, you can choose either Hikvision's P2P or the IP/Domain to connect the Hikvision's devices in the Hik-Connect app. Instant push notification for motion detection is also available in the Hik-connect app.
1. Download the "Hik-Connect" app from the iOS app store or Google Play
2. Open the app. Select the country of your residence
3. Now you have two options: either login your Hik-Connect account, or add your device to the Hik-Connect App directly. Please approach your vendor if you don't know what to do. If you want to find out how to enable Hik-Connect service at your Hikvision DVR, NVR and IP Cameras, please refer to Step 2 of How to use Hik-Connect at Hikvision iVMS-4500
4A. If you are using Hik-Connect service, please "Login" as instructed on the app. You should be able to get access to the Hikvision devices after login.
4B. If you are using domain name service, please click the "+" icon on the top right corner. Followed by "Manual Adding". The following tutorial will be mainly based on using the domain name service
5. Select "IP/Domain". Enter the details as given by your vendor. After all the details have been entered, click the top right corner of the "Save" icon. Once you see the Camera No changes to the right number of cameras you have installed, that means the connection is successful. Click the "Start Live View" at the bottom.
6. You can click the number icon of "1", "4", "9", "12", "16" to change the number of live views to watch at the same time.
7. You can click the "SD" icon to change between the clear view and the fluent view.
8. To watch the recorded video, click the top left icon as shown below.
9. Select the Playback Date, Playback Time and the camera you want to watch the playback records. Click "Start Playback" after that.
The Hik-Connect app is intuitive, light-weight and easy-to-use. You can play around with the app, what you do on the Hik-Connect app will not affect the Hikvision CCTV Camera you installed. If you still face any issues with Hik-Connect and your Hikvision CCTV Cameras were installed from us, please contact us for support.
Want to install Dahua or Hikvision IP Camera, HDCVI, HD-TVI CCTV Camera for your home or office? Browse various types of IP Camera & HD-TVI CCTV Camera packages!
This guide, How to Use Hikvision Hik-Connect in iVMS-4500, is updated in Sep 2019. You might find the guide of How to use Hikvision ivms-4500 helpful in understanding the basic operation of iVMS-4500 before reading this guide. If you want to find out how to access to Hikvion DVR/NVR/IP Camera from PC, please refer to How to Use Hikvision iVMS-4200 on PC
If you want to use the Hik-Connect P2P Service on the new Hikvision's Hik-Connect App, please refer to How to use Hik-Connect App on Mobile (iOS and Android)
Hik-Connect is free P2P service provided by Hikvision. The purpose of the service is to allow your mobile devices or PC to easily communicate with Hikvision products, such IP Camera, NVR, DVR, etc.
P2P, or Peer to Peer is a network protocol used by IP devices and software application to establish the communication without the need to do any port forwarding at the firewall. In addition, Dynamic DNS will not be required either due to the nature of peer-to-peer connection.
If you have purchased the Hikvision IP Camera, NVR, or DVR, and would like to find out how to use Hikvision Hik-Connect in iVMS-4500, you can refer to the below step-by-step guide with the screenshots to set it up. Let's get started now!
Get the iVMS-4500. Go to the "App Store", or "Play Market", download the app: iVMS-4500. These are the links: iVMS-4500 on App Store; iVMS-4500 on Google Play Store
By default, the Hik-Connect service at all the Hikvision's products are turned off. You will need to turn it on before you can use it. We will use Hikvision IP Camera DS-2143G0-I as an example to show you how to enable the service.
Login the IP Camera with the web browser (If you don't know how to do that and if you are our existing customer, please contact us to get support). Go to "Configuration" -> "Network" -> "Advanced Settings" -> "Platform Access". Tick the "Enable". Set a verification code as instructed. Please do remember the verification code you have set, as we are going to need it in a while. When you have done the setting, click "Save" to effect the changes.
Open your iVMS-4500 on your iPhone or Android Phone, click the top left corner, followed by clicking "Hik-Connect".
You will see the login page of Hik-Connect service. Click "Login".
If you have registered, please login here; if you haven't registered with the service before, click "Register" to register an account by following the onscreen instructions.
After you have logged in the Hik-Connect service, you will need to add your Hikvision Device to the Hik-Connect to start using the service. Click the "+" icon on the top right corner. You will see the barcode scanning function now, just scan the barcode of the Hikvision device to add it to the Hik-Connect service. Alternatively, you can also manually add the serial number.
Now you should be able to see the serial number of the Hikvision device you are trying to add. Click "Search" now. Once you can see the device's model number with the serial number, that means your Hikvision device is already available to be added. Click the "+" icon now.
You will now be asked to enter the verification code - this is the code you have set in Step 2. Enter it now.
After you have entered the correct verification code, you will see the list of the Hikvision devices which are already in the Hik-Connect service. Click the device now
Click "Start Live View" to watch the live view. You will now be asked to enter the verification code again. Please do it now.
All good! Now you can watch the live view of the Hikvision Devices via Hik-Connect! In this case, don't worry about changing the internet router or setting up the DDNS, the Hikvision IP Camera, DVR, or NVR will simply be in the plug-and-play mode now.
If you still face any issues with the setup of Hikvision Hik-Connect and if you are our customer, please contact us for the free support.
Want to install Hikvision IP CCTV Camera or Hikvision HD-TVI CCTV Camera for your home or office? Browse various types of IP Camera & HD-TVI CCTV Camera packages!
If you are want to find out how to use Dahua DMSS on iPhone or Android phones, please refer to How to Use Dahua DMSS on iPhone & Android Phone.
If you are using Hikvision DVR/NVR/IP Camera from PC, please refer to How to Use Hikvision iVMS-4200 on PC.
If you want to use Hikvision Hik-Connect, this is the step-by-step guide: How to Use Hikvision Hik-Connect .
Dahua SmartPSS Lite is a user-friendly video surveillance software designed specifically for small and medium-sized businesses (SMBs). It is for a user who has installed Dahua DVR, NVR, XVR, IP Camera, video Intercom, Access Control System, etc. It provides essential features for managing and monitoring security systems, making it a practical choice for those who require a straightforward and cost-effective solution.
The Key Features and Benefits includes:
Time needed: 3 minutes
After that, install the software as follows
After installation, the software should be running automatically. Click "Devices" to proceed.
Enter the required information. The serial number of the device can be found on the packaging box of your device, usually in the format of3D barcode. If you don't have the packing box anymore, log in the Dahua Device via browser and get the serial number under "Setup" -> "Network" -> "P2P" or "Bonjour". If you still have no idea on how to get your serial number, please contact your Dahua device vendor to get assistance.
If you can see the status of the device is "online", it means you have successfully added the device to the SmartPSS Lite. You can proceed now. Otherwise, please check your configuration information at step 3
Click "Live View" now to launch the live view interface of the Dahua CCTV
Select the camera which you want to watch the live view video
Dahua SmartPSS Lite is easy-to-use, responsive and all-in-one video surveillance application designed by Dahua. You now should have a good general idea on how to use this application. Feel free to explore more and have fun! We do provide the full range of the Dahua DVR, NVR, XVR, IP Camera, video Intercom, Access Control System. Contact us for more information today!
The below guide has been obsolete. Dahua has launched the new app called "DMSS" and you should refer How to Use Dahua DMSS on iPhone and Android Phone to for the most updated guide.
The guide on How to change the password of Dahua XVR, NVR, IP Camera on iDMSS or gDMSS has been included and updated too.
This tutorial is meant for the CCTV / IP Camera solutions from brand of Dahua. The similar guide for Hikvision is here: Setup guide of iVMS-4500 for Hikvision CCTV, IP Camera, NVR, DVR.
iDMSS and gDMSS are mobile phone surveillance applications from Dahua, which are available on iPhone and Android phones respectively, supporting Dahua CCTV Camera, XVR, NVR, HDCVI CCTV Camera, IP Cameras, etc. both iDMSS and gDMSS have two versions each: lite and plus; all the Apps are free and can be downloaded from Apple App Store and Google Play Store.
The key features of Dahua iDMSS and gDMSS Mobile Surveillance Applications include:
If you have installed the Dahua CCTV Camera, XVR, NVR, or IP Camera system from us, and would like to find out how to use Dahua iDMSS on iPhone & Dahua gDMSS on Android phones, you can refer to the below tutorial as the step-by-step guide. In this tutorial, we use iDMSS on iPhone as the illustration, rest assured that the logic is the same for gDMSS on Android phones.
1. For iPhones, go to the "App Store", download the app: iDMSS Plus. This is the link: iDMSS Plus on App Store; For Android Phones, please go to the "Google Play market", download the app: gDMSS Plus. This is the link: gDMSS Plus on Google Play Store
2. After downloading the app, click to open it. You will see the step that is asking you to choose the "Country or Area". Please choose the country of your current residence. The purpose is to facilitate the P2P connection of Dahua's Easy4IP. The country or area you choose can be changed later, so don't worry if you will move to other countries in the future.
3. Click the Top Left Corner as shown below to enable the menu choices.
4. The first thing you need to do now is to add the Dahua IP Camera, XVR, NVR, etc to the iDMSS or gDMSS. So please click "Device" icon now, followed by the "+" icon on the top right corner, as shown below.
5. Now, you have two options to add the Dahua device to the app: Scan or IP/Domain. Choose the option that is suitable for your installation, or follows our or your device supplier's advice. Again, if you have purchased the Dahua IP Camera, XVR, NVR, HDCVI Camera from us and not sure what to do, please contact us
6A. Refer to this step if you have chosen to add via "Scan". Click the barcode icon as follows to launch the barcode scanner camera. Scan the barcode on the Dahua IP Camera, XVR or NVR (on the device itself, on the packaging box, or on the web interface).
6B. Click "Next" at the next step (it means your Dahua device is online now)
6C. Select the right device to add it to the app
6D. After that, please enter the device name, username and password. If you have purchased the Dahua IP Camera, XVR, NVR, HDCVI Camera from us and not sure what to do, please contact us. After you have entered all the required information correctly, click the Save icon on the top right to watch the live video footage.
7. Refer to this step if you have chosen to add via "IP/Domain". Select the right device you are trying to add, and enter the information of Device Name, Address, User Name, Password. You should have the information, or been given the information by your device supplier. Again, if you have purchased the Dahua IP Camera, XVR, NVR, HDCVI Camera from us and not sure what to do, please contact us. After you have entered all the required information correctly, click Start Live View to watch the live video footage.
8. Another way to watch the Live View is to click the Preview, followed by the icon on the top right, as shown below:
9. Now you can choose the IP camera / NVR / XVR you want to watch, or you can also select all to watch all the CCTV cameras at the same time, then click "Start Live Preview"
10. Referring the image below, clicking the icon circled will enable the switch between mainstream and substream - a way to switch between fluent transmission and clear image.
11. Referring to the image below. Click the icons circled will allow you to do the screenshot, keep the video clips, or close the live view.
12. To replay the recorded video footage, click the Video, followed by the icon on the top right, as shown below:
13. Upon clicking Playback, select the start and end time for the recorded video, also remember to select the Dahua device of which you want to replay the video.
14. You may also want to change the password of Dahua XVR, NVR, IP Camera on iDMSS or gDMSS
Dahua iDMSS and gDMSS allow you to watch and control Dahua IP Camera, XVR, NVR, HDCVI Camera on-the-go. You can enjoy the user-friendliness and robustness that Dahua has brought for you. Dahua iDMSS and gDMSS are just client software, so what you do on the iDMSS and gDMSS will not affect the Dahua CCTV Camera you have installed: recording works on the server-side independently. So, please feel free to try it!
User guide of how to change the password of the Hikvision DVR, NVR, IP Camera on iVMS-4500 has been included.
If you want to find out how to access to Hikvion DVR/NVR/IP Camera from PC, please refer to How to Use Hikvision iVMS-4200 on PC; If you want to use Hikvision Hik-Connect, this is the step-by-step guide: How to Use Hikvision Hik-Connect in iVMS-4500. If you want to find out how to use Dahua's iDMSS or gDMSS on iPhone and Android Phones, please refer to How to Use Dahua iDMSS on iPhone & Dahua gDMSS on Android Phone
iVMS-4500 is a mobile phone surveillance application from HikVision, which is available on iPhone and Android phones, supporting Hikvision CCTV Camera, DVR, HD-TVI CCTV Camera, IP Cameras, NVR, etc. The key features of HIKVISION iVMS-4500 Mobile Surveillance Application include:
If you have installed the CCTV Camera, or IP Camera system from us, and would like to find out how to use HikVision CCTV App iVMS-4500 on iPhone & Android phone, kindly follow the following comprehensive tutorials with image explanations. We will use iPhone as the illustration, the workflow is the same for Android phone.
1. Go to the "App Store", or "Play Market", download the app: iVMS-4500. These are the links: iVMS-4500 on App Store, iVMS-4500 on Google Play Store
2. After downloading is complete, click the app iVMS-4500 to open it
3. The first thing you need to do after opening the app iVMS-4500, is to add the Hikvision CCTV Camera / DVR / IP Camera / NVR to your application. Click the top left "menu" icon as shown below.
4. Click "Devices", followed by the "+" icon on the top right corner. Select "Manual Adding".
5. Now you are adding the Hikvision CCTV Camera / DVR / IP Camera / NVR to the iVMS-4500. Follow the instructions on the screen below. Remember to click the "Save" icon on the top right corner after you have entered the right information. Don't worry about the "Camera No.", as it will change automatically once you have entered all the correct information.
6. To start to watch the live view, you can either click "Start Live View" at the bottom. Or you can click the top left "menu" icon, following by clicking "Live View".
7. Select the CCTV cameras you want to view at the next step, as shown below.
8. You should be able to see the live view now. If you think the CCTV camera images are not very sharp, follow the instructions on the below screens to switch among different viewing modes.
9. To watch the remote playback records, click the top left "menu" icon, following by clicking "Remote Playback".
10. Select the right start time and end time you want to watch the playback video records. Select the cameras you want to view. And you can watch the remote playback records now.
11. If you want to change the password of the Hikvision DVR, NVR, IP Camera, please refer to the guide here: How to Change Password for Hikvision DVR, NVR, IP Camera on iVMS-4500.
HikVision iVMS-4500 is a robust, easy to use, and comes with a lot of useful features. Feel free to play around with it. What you do on the iVMS-4500 will not affect the CCTV Camera you installed: recording will work fine and independently. If you still face any issues with iVMS-4500, please contact us for support.
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