About us - SafeTrolley.com

Background of SafeTrolley

SafeTrolley, which is owned and managed by Wise Group Pte Ltd, provides the reliable and affordable security products, solutions and service for homes, offices, retails, industries in Singapore. The products includes: CCTV Cameras, IP Cameras, DVR, NVR, Safe Boxes, Server Rack, Wireless Access Point, Digital Door Locks, Office Door Access Control with EM Lock, Home & Office Alarm system, Office Time Attendance System, Padlock, etc. SafeTrolley also provides the services of the installation, cabling, configuration, system termination and maintenance of the relevant products.


History of SafeTrolley

In business since 2006, SafeTrolley has grown from a small business selling office door access control system and CCTV system, to becoming the leader in providing security solutions for retail customers and business owners. Starting from 2009, SafeTrolley has been greatly emphasizing in e-commerce which makes product selection and purchase simpler and easier for customers. Since 2011, online payment gateway has been incorporated on SafeTrolley, which uses 128 bits encryption which ensures your information remains safe and private. In 2014, SafeTrolley has achieved milestone of more than 10,000 customers in Singapore.


Awards and Certifications of SafeTrolley


The Products, Solutions & Service

SafeTrolley deals with a wide range of security products, you can click to see our full product range. The brands of the products includes: SafeTrolley™, HikVision™, Yale™, SentrySafe™, Diplomat™ Safe, Suprema™, HID™, Gateman™, DSC™, Samsung™, EntryPass, Dahua, etc.

SafeTrolley also provides useful security solution tools, such as Online Safe SelectorIP Camera & NVR Storage Calculator. In addition, knowledge about the security products and solutions are provided.

SafeTrolley takes care of the cabling, installation, configuration, and maintenance of the relevant products, to ensure the quality of the solution.


The Clients of SafeTrolley

SafeTrolley's clients range from home owners to business enterprises. Over the past years, SafeTrolley has served more than 15,000 clients in Singapore, and in the South East Asia Region. You can refer to this page for some of SafeTrolley's clients' list.


The People at SafeTrolley

SafeTrolley has a strong team which consists of technicians, project manager, sales, after-sale support and technical support. With emphasis on service quality as our competitive advantage, SafeTrolley strive to provide training to ensure that our team are able to sustain this competitive edge:

  • Product Training Across All Product Categories
  • Workplace Safety And Installation / Repair Services Quality Training
  • Safety Training by SLOT Singapore and bizSafe

What are Cookies?

Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

Enabling Cookies

Internet Explorer 7.x

  1. Start Internet Explorer
  2. Under the Tools menu, click Internet Options
  3. Click the Privacy tab
  4. Click the Advanced button
  5. Put a check mark in the box for Override Automatic Cookie Handling, put another check mark in the Always accept session cookies box
  6. Click OK
  7. Click OK
  8. Restart Internet Explore

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Internet Explorer 6.x

  1. Select Internet Options from the Tools menu
  2. Click on the Privacy tab
  3. Click the Default button (or manually slide the bar down to Medium) under Settings. Click OK

Back to Top

Mozilla/Firefox

  1. Click on the Tools-menu in Mozilla
  2. Click on the Options... item in the menu - a new window open
  3. Click on the Privacy selection in the left part of the window. (See image below)
  4. Expand the Cookies section
  5. Check the Enable cookies and Accept cookies normally checkboxes
  6. Save changes by clicking Ok.

Back to Top

Opera 7.x

  1. Click on the Tools menu in Opera
  2. Click on the Preferences... item in the menu - a new window open
  3. Click on the Privacy selection near the bottom left of the window. (See image below)
  4. The Enable cookies checkbox must be checked, and Accept all cookies should be selected in the "Normal cookies" drop-down
  5. Save changes by clicking Ok

Privacy Policy

This privacy policy sets out how SafeTrolley.com uses and protects any information that you give SafeTrolley.com when you use this website. SafeTrolley.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. SafeTrolley.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@safetrolley.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CARTThe association with your shopping cart.
CATEGORY_INFOStores the category info on the page, that allows to display pages more quickly.
COMPAREThe items that you have in the Compare Products list.
CURRENCYYour preferred currency
CUSTOMERAn encrypted version of your customer id with the store.
CUSTOMER_AUTHAn indicator if you are currently logged into the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the Customer Segment ID
EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYou sesssion ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe most recent product you have viewed.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
POLLThe ID of any polls you have recently voted in.
POLLNInformation on what polls you have voted on.
RECENTLYCOMPAREDThe items that you have recently compared.
STFInformation on products you have emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDSThe products that you have recently viewed.
WISHLISTAn encrypted list of products added to your Wishlist.
WISHLIST_CNTThe number of items in your Wishlist.
__gaImproves the performance of our site and to help enhance user experience by counting the amount of page visits and traffic sources our site receives. Cookie Provider: Google
__gads, __gacMeasures interactions with the ads on that domain and preventing the same ads from being shown to you too many times. Cookie Provider: google
__tawkuuid, TawkConnectionTime, ss, __cfduidFor online chat support service. Cookie Provider: Tawk.to
_gadsGoogle Adsense cookies is used to serve you with relevant ads

Free Installation

After you have made the request order at safetrolley.com, our customer consultants will contact you within 24 working hours, to confirm your order, and to make proper delivery and installation arrangement with you.

The following products comes with free installation: Digital Lock, CCTV Cameras, Door Access Control system, Time Attendance Recorder

The following products comes with optional installation service but service fee will be applicable: Digital Safe, Alarm system, Audio & Video Intercom System

The following products have no installation service available: Padlock

Promotion

At Safetrolley.com, we are committed to provide the premium quality product at the best possible price. Therefore, from time to time, Safetrolley.com will launch some promotion campaigns, to sell some best selling products at an even better price!

We will list all our most updated promotion on this page: www.safetrolley.com/promotion, so you may want to bookmark this page.

In addition, please find us on Google Plus at: https://plus.google.com/112445413741138173206/posts, or on Facebook at: https://www.facebook.com/safetrolley. Latest promotions will be announced there!

WHAT IS THE ONGOING PROMOTION NOW:

1. Buy a Yale Digital Lock, or Samsung Digital Lock and get extra 10 access cards (worth $50)/access keytags (worth $100) for FREE!

A great deal to grab! Don’t need to pay for the extra access cards, or keytags for your digital locks, get the FREE ones today! (Of course, it is only applicable for the locks which has the access card/keytag functions)

2. CCTV Camera Package Now Starts from only $529

Safetrolley.com has just released a new economical CCTV Camera package – $529.10 only! You won’t be able to find a cheaper CCTV Camera package in the Singapore market any more!

Although the price is low, the quality and service will not be compromised. Check out the the product details here!

CCTV Camera Selector | How to Select CCTV Camera

(Please note that this article might be a bit out of date. You can refer to: Why our CCTV, at the top menu bar for the updated information) 

CCTV security cameras, nowadays, has become something commonly seen everyday: in the MRT station, on the street, in the office building, in the bank, and more and more, in our own home and office! We understand that there are many CCTV security cameras available in the market. But how to choose?

Take it easy, sit back and relax! At SafeTrolley.com, you will find everything is easy, convinient and fun! Here, we try to summarize and highlight all the features our CCTV Camera package. Take a quick look first at this page, and you will be ready to move on to browse all the CCTV camera packages available for sales.

» Browse all the CCTV camera packages available for sales.

We use the table below to explain the functions and features of our CCTV camera packages. We try to use plain English to make explanations understandable. In case we get things complicated, our bad! And please feel free to contact us any time to seek the explanation over the phone. Here we go!

» The Sensor our cameras:SONY CCD sensor, 1/3″ size, Effio-E® type high quality sensor
» The resolution of our CCTV cameras:700 TV Lines (i.e. 976×582) » What is TV Lines
» The resolution to transmit over the internent:Wide D1 (i.e. 976×582) » How the video quality is like?
» Recording & Viewing frame rate:Up to 25/30 FPS Per Camera (Smooth real-time view) » How smooth is the video footage?
» IP66-Standard Waterproof CCTV camera:Yes. Optional when you need it.
» Vari-focal CCTV Camera:Yes. The lense is from 2.8mm to 12mm, which means both wide angle coverage and detailed focus are possible. Optional when you need it.
» Night Vision of the camera (View in total darkness):Yes. The function is supported by 24/36/42 LED light bulbs embedded in the camera
» Solid metal casing vandal-proof camera:Yes; And we believe a solid camera is very important for serious CCTV users
» Online viewing at personalized website
http://yourname.safetrolleycctv.com:
Yes, we have paid for the premium domain & DDNS service for 10 years; It is FREE for all our customers. » Why is it better?
» View on iPhone, iPad, Android Phone & Android Pad:Yes. Search for “SafeTrolley CCTV” at the App store or Play Store. Feel free (and it is free!) to try the App! » How it works?
» H.264 video compression:Yes. It is compulsory for high quality video recording! » What is it?
» Motion detection & email alert:Yes. You can record only on motion detection, and get the email push alert whenever there is a motion. We will take care of all the settings for you. » What is it?
» Offline recording and storing in harddisk:Yes. We are providing Western Digital SATA HDD (AV-GP Series) for a reliable recording. (the HDD is dedicated to Audio and Video Recording – higher standard than the HDD used by home PC) » How long it can record?

» Browse all the CCTV camera packages available for sales.

CCTV Camera Motion Detection & Email Alert

At SafeTrolley.com, you can set our CCTV camera package in two recording mode:

- You can record the video footage consistently
- You can also record the footage only when there is a movement/motion in front of the camera, which is called Motion Detection

Although the first mode is used by most of the customers, however, the motion detection is very useful. By doing so, you can save the time, effort and diskspace when recording and reviewing the footage.

As for the email alert, you can set the system in the way that email is to sent to you automatically whenever a motion is detected in front of the camera and the CCTV camera is starting to record. This is extremely useful if you want to install the CCTV camera in a remote area, such as warehouse, storage room, etc. You will be able to know whenever there is a motion in your monitored area, and you will know when, because you receive the email alert!

However, do note that a SMTP outgoing email server is needed if you require this function to work. We provide this service for FREE for our customers.

CCTV Camera TV Lines

TV Line, or Television line (TVL), is used in analog camera, and is a specification of an analog camera’s or monitor’s horizontal resolution power. It is alternatively known as Lines of Horizontal Resolution (LoHR), aka lines of resolution.

The TVL is one of the most important resolution measures in a video system. To put it to a simple explanation, the more the TV Lines (depending on the size of lens), the better picture quality.

For the analog cameras, for normal commercialized home and office use, currently, 1200TVL is the maximum TV Lines you can find on the market. Anything above that is only used for special purpose.

Quick Contact

CCTV Camera Promotion

Ready to Get Started? Contact us Now!

Send us a quotation request. We will get back to you within a few working hours.

+65-63279051

+65-81685916

support@safetrolley.com

60 Albert Street, #09-05, Singapore 189969

Technical Support | Remote Support | DownloadHikvision Hik-Connect | Hik-Connect Team | Hikvision ivms-4200 | Dahua DMSS | Dahua iDMSS/gDMSS | Dahua SmartPSS | Resources | CCTV Storage Calculator | Share Device on Hik-Connect with Installer | Share Device on Hik-Connect with User | PayNow Payment | Video surveillance system (VSS) for construction | PPE Detection

IP camera is the most reliable and accessible invention for foolproof security. Due to this invention, the surveillance system has become more reliable and secure. This technology has enabled you to connect the CCTV camera to the network. Now you can view the CCTV camera videos through a network from any location. IP camera Singapore also allows you to record the video on network drive. In many cases, it has been noticed that the burglars took away the DVR after attempting criminal act. Even installing the CCTV camera Singapore, the homeowner could not be able to identify the culprits. The recording of the evidence could not made available too. In fact, the surveillance system was itself on the risk of theft. IP camera surveillance system has enhanced the security because now your video is safe on the network.

The invention of IP camera has opened lots of options for the homeowners to monitor their home remotely. Now everything happening at home is directly on the watch. Similarly, the business community is more beneficiary of this wonderful invention. The safety of the recording and accessibility options has increased the demand of IP camera in Singapore. CCTV Singapore industry is focusing more on IP camera because it is more secured way of recording the evidence. With the installation of IP camera surveillance system, you can have complete piece of mind. You have best reliable security system, which never fails to produce evidence.

Hikvision & Dahua are the world’s leading CCTV camera, IP Camera and Video Surveillance Equipment companies. HikVision and Dahua specializes in video surveillance products and technology, HikVision & Dahua designs and manufactures CCTV and video surveillance products. HikVision & Dahua has products ranging from CCTV camera, IP cameras, HD-TVI cameras, NVRs and DVRs to video management software.

A reliable and secure safe box is the basic requirement of every home and office. Everyone needs a safe and secure place to keep his/her valuables and personal belongings. You need a safe box to lock and safeguard your confidential documents, which you do not want to share with other. Even, there may be some special documents or belongings you won’t want to share with your family members. The protection against unauthorized access to the personal assets and documents is the basic aim for having a reliable and secure safe box. Safety of the precious, personal, and secret assets remained the problems of human being in every era. In every era, the efforts to make a secure and foolproof safe box were made by the experts. During the current technology era, having a secure safe box is also the basic priority of everyone. The latest technology is being used for manufacturing secure safe box. Singapore lock and safe box are well known all around the world due to reliability and safety. The safe deposit box Singapore is focusing more on the quality and features of the safe. The basic aim is to make the safe more secure and complicated to prevent unauthorized access.

All possible measures have been taken to restrict unauthorized access to the safe box. Currently, key safe box, electronic/digital safe box and multi-lock system safe box have been introduced in the market. The advancement of technology has unveiled multiple options for the safe box manufacturer Singapore to make high-quality safe box and safe chest products. Brands of safe box includes Yale safeSentry SafeDiplomat Safe, Nika Safe, LuCell Safe.

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