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How to Use Hikvision Hik-Connect

How to Use Hikvision Hik-Connect App on iPhone & Android

Time needed: 5 minutes


Hik-Connect is a mobile phone surveillance application from HikVision, which is available on iPhone and Android phones, supporting Hikvision CCTV Camera, DVR, HD-TVI CCTV Camera, Alarm, Door Access Reader, IP Camera, NVR, etc. Hik-Connect is the newer generation of the mobile application after Hikvison iVMS-4500.

The below is the guide on how to use Hikvision Hik-Connect.

  1. Download the Mobile App

    For iPhone users, search for "Hik-Connect - for End user" from the iOS app store. For Android phone users, please go to Google Play Store and download the app (same name) and install it.

    After downloading is complete, click the app Hik-Connect to open it

    How to use Hikconnect 01

  2. Add the Hikvision Devices to Hik-Connect App

    In order to add Hikvision CCTV, IP Camera, Door Access Reader, or Alarm System etc to the mobile app, click the Login/Register button to start with.

    If you already have a Hik-Connect account, you can login accordingly now. If you don't have an account, you can register one here.


    How-to-use-Hik-Connect

  3. Add the Hikvision Device Now Using Serial Number (SN)

    Click the top right corner “+”. After that choose "Scan QR code" as shown below.

    We will use "Scan QR code" method which is most popular method to illustrate. You can find your QR code on the packaging box, the bottom of the NVR/DVR, or the side of the camera. You can also get the SN after you login to the devices.

    If you can't scan the QR code, you can also click the top right corner of the "pencil" icon to enter it manually.



    If you have successfully added the devices, you will see the SN appear as follows. Click "Add" to proceed.

    How-to-use-Hik-Connect

  4. Choose the right device type, and enter the device verification code


    You need to select the right device type and enter the device verification code, which was configured during the initial setup process.

    How-to-use-Hik-Connect

    How-to-use-Hik-Connect

  5. Add the Hikvision Device Now Using Domain Name

    Click the top right corner “+” and choose "Manual Adding" as your adding method.

    After clicking it, you will direct to this page and require you to change the Adding type from "Hik-Connect Domain" to "IP/Domain"

  6. Insert your IP/Domain details


    After you choose IP/Domain, it will show you the column where you need to fill up in order to add the device on your phone apps. (Please check with your vendor on the details you need)

  7. Watch the live view

    Once you done adding the device into Hik-Connect app, you will see this interface below. Just tap the device and you will be able to see the live view.

    How-to-use-Hik-Connect

  8. Useful Tips for Live View

    Here are useful tips when you watch the live view: 1) Resolution quality (toggle between the fluent mode and high resolution mode); 2) Digital zoom during live view; 3) Take a screenshot; 4) Record clip of video.

    If you have more than 1 camera, please choose the camera channel depends on the number of cameras you have in order to view all.

    How-to-use-Hik-Connect

  9. Playback the Video Records

    To view Playback records, go back to your main page of the apps. Tap the top left corner icon which is shown below.

    After that, choose the date and time you want to view the playback record. Choose the camera which you want to view the playback of it and click "Start Playback".

    How-to-use-Hik-Connect

    How-to-use-Hik-Connect

That is it! We have covered all the important usage of the Hikvision Hik-Connect mobile app in this tutorial. Feel free to play around with it. If you need any Hikvision CCTV, intercom, or door access, we would love to hear from you!

Dahua DMSS

How to Use Dahua DMSS Mobile App

Time needed: 5 minutes

Dahua DMSS is a mobile surveillance app with features such as remote monitoring, video playback, push notifications, device initialization, and remote configuration. Access controllers, alarm hubs, doorbells, NVRs, XVRs, VTOs, and NVRs can be added to the DMSS. Once you log into your account, you will be able to access cloud services such as cloud upgrade.

This guide will show you how to use Dahua DMSS on mobile phone, iOS and Android system.

  1. Download "DMSS" from the App Store

    For iPhones, go to the "App Store"; for Android Phones, please go to the "Google Play", and download the app: DMSS. These are the links: DMSS on App Store; &: DMSS on Google Play Store

  2. Open the DMSS App and Select the Country of Residence

    After downloading the app, click to open it. You will see the step that is asking you to choose the "Region". Please choose the country of your current residence. The purpose is to facilitate the P2P connection of Dahua's P2P connection. The country or area you choose can be changed later, so don't worry if you will move to other countries in the future.

    How-to-use-Dahua-DMSS-Mobile-App-01

  3. Add Dahua Devices on DMSS

    Referring to the image below, click the Top Right Corner to add new device.

    You now have a few options to add the Dahua device to the app: SN/ScanIP/Domain or Online Search. Choose the option that is suitable for your installation, or follows our or your device supplier's advice. If you have purchased the Dahua IP Camera, XVR, NVR, HDCVI Camera from us and not sure what to do, please contact us.


  4. If you choose to add the Dahua Device by "Manually Add/Bluetooth Search"

    Click "Manually Add/Bluetooth Search".

  5. Click "Decline" for the bluetooth scan.

    Click "Decline".


  6. Click "Cancel" for the location services.


    Click "Cancel".

  7. Choose your device type.


    Choose the right type of device (IP Camera, NVR or DVR/XVR) you have purchased.

  8. Add the Device Now


    Scan the QR code of the Dahua IP Camera, XVR or NVR (on the device itself, on the packaging box, or on the web interface). If you don't have the QR code, click "Manual Enter SN". Leave the security code option blank.

  9. Enter Details of the Dahua Device

    After that, please enter the device nameusername and passwordDevice name is up to you to decide.

    If you have purchased the Dahua IP Camera, XVR, NVR, HDCVI Camera from us and not sure what to do, please contact us. After you have entered all the required information correctly, click the Save icon on the top right to watch the live video footage.

  10. If you choose to add the Dahua Device by "IP/Domain"

    Refer to this step only if you have chosen to add via "IP/Domain". 

    Select the right device you are trying to add, and enter the information of Device Name, Address, User Name, PasswordDevice name is up to you to decide.

    You should have the information, or been given the information by your device supplier. Again, if you have purchased the Dahua IP Camera, XVR, NVR, HDCVI Camera from us and not sure what to do, please contact us. After you have entered all the required information correctly, click Start Live View to watch the live video footage.


    How-to-use-Dahua-DMSS-Mobile-App-06A

  11. Some Setting to Play Around under the DMSS Live View

    Referring the image below, clicking the icon circled will enable the switch between mainstream and substream - a way to switch between fluent transmission and clear image. You can also take screenshot, keep the video clips, or close the live view, etc.

    How-to-use-Dahua-DMSS-Mobile-App-08

  12. To Watch the Recorded Footage

    To replay the recorded video footage, go to the main menu of the app, click the Playback icon on the top left, as shown below.

    How-to-use-Dahua-DMSS-Mobile-App-09

    How-to-use-Dahua-DMSS-Mobile-App-10

  13. Choose a Few or All cameras to reply

    Upon clicking Playback, tap the top right corner to select the Dahua device of which you want to replay the video.

    How-to-use-Dahua-DMSS-Mobile-App-10-0A

  14. Select the Time and Date to Start the Playback

    After choosing the right camera, you need to select the date and time of the playback which you want to view. Once done selecting, click OK.

    How-to-use-Dahua-DMSS-Mobile-App-11

  15. Some Setting to Play Around under the DMSS Playback

    The playback video will start to play and you can fast forward, export or watch it in full screen mode as shown below.

    How-to-use-Dahua-DMSS-Mobile-App-12

That is it! We have covered all the basic usage of the Dahua DMSS mobile app in this tutorial. Feel free to play around with it. If you need any Dahua CCTV, intercom, or door access, we would love to hear from you!

If you want to change the Dahua CCTV camera password, follow this guide: how to change Dahua CCTV camera password on DMSS

CIF of CCTV Camera

CIF, which stands for Common Intermediate Format, also known as FCIF (Full Common Intermediate Format), is a format used to standardize the horizontal and vertical resolutions in pixels of YCbCr sequences in video signals.

Usually, in home and business CCTV camera world, terms also used are CIF, 2CIF (2x CIF), and 4CIF (4× CIF), and WD1 (Higher Resolution! NEW! Used by us on analog CCTV packages!). The resolutions for all of these formats are summarized as follows:

CIF resolution: 352×288

2CIF resolution: 704×288

4CIF resolution: 704×576

WD1 resolution: 960×576 (used by us on analog CCTV packages. Wider than 4cif in terms of the resolution)

Of course, the high resolution you have, the better video quality you have. Also note that people also refer 4CIF as “D1″, which basically means the same thing.

Cif Image:

2Cif Image:

4Cif Image:


Hikvision Claims Top Position in World CCTV Video Surveillance Market

HikVision is now number 1 in every CCTV equipment category, including network megapixel IP cameras

HikVision IP Surveillance Camera(16 July 2015) According to the latest report from business information provider IHS Inc. (NYSE: IHS), Hikvision has strengthened its position as the world’s leading CCTV and Video Surveillance Equipment company, the fourth year in a row that Hikvision has topped the list. The company’s dominant 16.3% total market share in terms of revenue is up by more than 50% compared with the previous year and more than double its 8% market share of just two years ago.

Even more significantly, Hikvision has claimed the Number 1 position in every individual equipment category, making up 18.9% of the global network security camera market, increased by 5.9 percentage points of revenue market share compared with last year’s Number 2 position (13%) in this fast-growing camera sector. The report also indicates the company’s efforts in overseas market over the years by ranking Number 2 position in CCTV & Video Surveillance Equipment category in EMEA market, achieving a 9.2% market share.

The table below illustrates Hikvision's rankings and market share in various categories (as per report published by IHS "Video Surveillance Intelligence Service").

"We are very pleased to see Hikvision's rankings in CCTV and video surveillance equipment. This is an attribute to our continuous R&D innovation and investment. Importantly, we move forward with the rapid developing market trends of IP surveillance which benefits us the great achievements in IP product segments.” says Cynthia Ho, Vice President at Hikvision.

“We appreciate our customers’ and partners’ support and trust in Hikvision. Looking forward, we will continue to seize every opportunity to meet the market need and keep investing in R&D, offering more benefits and service to our customers.”

Want to install HikVision IP/HD-TVI Surveillance CCTV Camera for your home or office? Browse various types of HikVision IP Surveillance CCTV Camera packages, or find out more distinct features of our High Resolution IP Surveillance Cameras with NVR!

High Definition Wireless IP CCTV Camera with NVR

• Wireless IP Camera with NVR • HD Video Quality • Embedded Mic & Speaker • Night Vision & Passive Infred Sensor • Lifetime Technical Support

HD Video Transmitted without Wire

Wireless IP CCTV Camera for your lovely home and busy office, recorded in the Megapixel High Definition video quality, who doesn’t like it! Superior video image quality wirelessly transmitted from the CCTV IP camera allow you to more closely follow details and changes in images, making way for better and faster decisions to more effectively safeguard your loved ones and your property.

SafeTrolley WA-Series Wireless HD IP Camera package are capable to provide high-quality video live view and recording up to 3 Megapixels (Higher than Full HD!) in full frame rate (30fps), which makes you feel like you are watching a HD movie, well, streamed wirelessly!

›› Watch the recorded demo video here


Possibly 90% Cables Eliminated

For video surveillance applications, wireless technology in the IP camera offers a flexible, cost-efficient and quick way to deploy CCTV cameras. No more need for the signal cable which might have run all over your place; no more need to pull a cable through the ground or via the wall. SafeTrolley WA-Series Wireless HD IP Camera package won’t spoil the decoration of your beautiful house.

» Talk to us now to find out how to reduce your CCTV cabling



Store Your Video Records Safely for A Long Period

Unlike those simple IP cameras that can be found at electronic stores and that can only keep video record in a MicroSD card for a few days, SafeTrolley’s Ultra High Definition IP Camera package can keep the video records in a durable surveillance grade Hard Disk for up to 10 months*!

With the video records stored in the highly durable Western Digital® Purple Surveillance Series Hard Disk which is dedicated for surveillance systems, your important video files are extra safe with you for the period as long as enough.

*Based on: 1 IP camera, 1Mbps bitrate, 4TB HDD, 24×7 recording


Two-Way-Talk Makes Communication Easier

Connect with people via built-in mic and speaker!

With the SafeTrolley WA-Series Wireless HD IP Camera package, not only you can keep the audio recording in the recorder, but also you can talk with people at the other side of the camera remotely!

Communication can't be be any easier: talk to the phone using our App on Android and iOS mobile devices; on the other side, simply talk to the camera, which embeds the built-in mic and speaker. Under your fingertips, communication is bridged between you and your loved ones.


Lifetime Technical Support

We are not merely a hardware seller, we are your partner and service provider on security solutions. On top of 2 years' product one-to-one exchange warranty for our SafeTrolley WA-Series Wireless HD IP Camera package, we also provide the lifetime technical support! Even better, our lifetime technical support can be totally free of charge! (›› Read details here)

Maybe you just get your router changed, or you are using a brand new smart phone, or you want to enable your motion email alert setting, or other technical issues, don’t worry, we are always here to help you out!



1200 TV Lines CCTV Camera – Not the Average Analog Camera

• 1200 TV Lines Resolution • SONY® IMX238 Image Sensor • Mobile & Web Access • Up to 12 months Recording • Lifetime Technical Support


Not-the-Average Analog CCTV

1200 TV Lines camera resolution (1280×720), 24 embedded LED lights which allows up to 20 meters’ night vision coverage distance, metal casing vandal proof camera, 1/3″ SONY CMOS IMX238 Image Sensor, On-Screen-Display Settings, Dynamic Signal Enhancement functions, are some of the keywords which describe the features of our analog CCTV camera package – you are choosing the best quality analog CCTV camera packages available in the market!

SafeTrolley’s 1200I CCTV Camera packages are economical CCTV camera packages for your home or business, while the video quality is not compromised.

›› Watch the recorded demo video here


SONY® 1/3" IMX238 Image Sensor

Our analog CCTV cameras use SONY® 1/3" IMX238 Image Sensor which adopts CMOS technology to achieve high picture quality at the low illumination. The sensitivity of the CMOS image sensors in the near infrared light region has improved up to 2 times compared to other products. This enables the users of our analog CCTV cameras to identify objects clearly enough even in the night-time shooting.

SafeTrolley’s 1200I CCTV Camera packages is leveraging on the cutting-edge SONY® 1/3″ IMX238 Image Sensor, to achieve your high quality video recording requirement.

›› Contact us now for more product details



Mobile & Web Access from Anywhere

Naming it "Analog" CCTV camera doesn’t mean the system has no internet connectivity. On the contrary, SafeTrolley’s 1200I CCTV Camera packages excels in the mobile and web access functions.

With the given premium Never-Expired domain name and premium DDNS Service, You can make full control of the CCTV cameras via web access, such as live view, replay, download recorded videos, reboot device, change system settings, etc; Our in-house developed free mobile APP on iOS and Android, will give you the freedom to access to the CCTV cameras while you are on-the-go.


Keep Your Video Records for a Longer Period

Tired of your existing security camera which can only keep video record in a MicroSD card for a few days, SafeTrolley’s 1200I CCTV Camera packages can keep the video records for up to 12 months*!

With the video records stored in the highly durable Western Digital® Purple Surveillance Series Hard Disk which is dedicated for surveillance systems, your important video files are extra safe with you for the period as long as enough.

*1 CCTV camera in 1280×720 resolution, 4TB HDD, 24×7 recording


Lifetime Technical Support

We are not merely a hardware seller, we are your partner and service provider on security solutions. On top of 2 years' product one-to-one exchange warranty for our SafeTrolley’s 1200I CCTV Camera packages, we also provide the lifetime technical support! Even better, our lifetime technical support can be totally free of charge! (›› Read details here)

Maybe you just get your router changed, or you are using a brand new smart phone, or you want to enable your motion email alert setting, or other technical issues, don’t worry, we are always here to help you out!



Ultra High Definition CCTV IP Camera by Dahua & Hikvision

• Better than Full HD Movie • Audio & Video on Same Wire • Intelligent Video Analysis • Up to 10 months Recording • Lifetime Technical Support

Better than Full HD Movie

IP-based HD CCTV cameras record everything in fine details, as good as watching a high definition movie! With a 4-Megapixel IP camera, you get 10 times more detail in your images than any regular CCTV camera. Superior image quality allow you to closely follow details and changes in images, making way for better and faster decisions to more effectively safeguard your loved ones and your property.

SafeTrolley's 4MP IP Camera packages by Dahua & Hikvision are capable to provide high-quality video live view and recording up to 4 Megapixels, which is actually even higher than a full HDTV (1080P).

›› Watch all the recorded demo videos here


Intelligent Video Analysis

The state-of-the-art video analytic technology enables SafeTrolley's 4MP IP Camera packages by Dahua & Hikvision to deliver smart functionalities and intelligent features. The feature list goes long: Motion Detection, Face Detection, Scene Change Detection, Video Tampering Detection, Line Crossing Detection, Object Left Behind, Object Removed, Region Enter/Exit, Automatic Number Plate Recognition, etc.

The intelligent video analysis functions free people from the tedious and repetitive works. Do talk to us to let us know your specific needs on the video analytic features. We would love to hear from you!



Store Your Video Records Safely for A Long Period

Unlike those simple IP cameras that can be found at electronic stores and that can only keep video record in a MicroSD card for a few days, SafeTrolley's 4MP IP Camera packages by Dahua & Hikvision can keep the video records in a durable surveillance grade Hard Disk for up to 10 months*!

With the video records stored in the highly durable Western Digital® Purple Surveillance Series Hard Disk which is dedicated for surveillance systems, your important video files are extra safe with you for the period as long as enough.

*Based on: 1 IP camera, 1Mbps bitrate, 4TB HDD, 24×7 recording


Lifetime Technical Support

We are not merely a hardware seller, we are your partner and service provider on security solutions. On top of 2 years' product one-to-one exchange warranty for our SafeTrolley's 4MP IP Camera packages by Dahua & Hikvision, we also provide the lifetime technical support! Even better, our lifetime technical support can be totally free of charge! (›› Read details here)

Maybe you just get your router changed, or you are using a brand new smart phone, or you want to enable your motion email alert setting, or other technical issues, don’t worry, we are always here to help you out!


Quick Contact

CCTV Camera Promotion

Ready to Get Started? Contact us Now!

Send us a quotation request. We will get back to you within a few working hours.

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