Basic Requirements
1. Recommended Browsers to use: IE, Firefox, Chrome, Safari
2. Check that you have activated Javascript for your browser: (Test whether it is working)
For Internet Explorer
Go to “Tools” -> Go to “Internet Options” -> Click on “Security” tab -> Go to “Custom Level” button -> Under Scripting category check Active Scripting and Scripting of Java applets -> Click “OK” to save settings
For Firefox version
Go to “Tools” -> Go to “Options” -> Click on “Content” -> Ensure that “Enable JavaScript” is checked -> Click on “OK” to save settings
For Safari
Go to “Edit” -> Go to “Preferences” -> Click on “Security” -> Ensure that “Enable JavaScript” is checked
Steps to Set Up (Guaranteed Success Steps by Safetrolley.com):
Our team will be responsible to configure your internet/domain name/wireless router settings for you. No worry about it!
Tools that might help:
TeamViewer – remotely connect and configure a client’s PC
Other issues you might pay attention to
1. To view in M-JPEG, Java must be installed on client-side PC. Download it here. (Test if Java is working and trouble shooting.)
2. To view in QuickTime, QuickTime player must be installed on client-side PC. Download it here
3. To view in VLC, VLC player must be installed on client-side PC. Download it here
Others
IP Check Tool
Open Port Check Tool
Steps to set up the DVR (password protected. We will config for you for free, if you are our customer.)